Future Choice Club

Gautam Budh Nagar, Uttar Pradesh

Responsibilities: Managing Outgoing Calls And Customer Service Inquiries Provide Information About Products And Services, And Invite For Voucher Collection And Dinners Keep Records Of Customer Interactions And Transactions, Details Of Enquiries, Complaints, And Comments, As Well As Actions Taken Follow Up To Ensure That Appropriate Actions Are Taken On Customer Requests Refer Unresolved Customer Grievances Or Special Requests To Designated Departments For Further Investigation

Responsibilites: Customer Care II Problem Solving Managing Outgoing Calls And Customer Service Inquiries Provide Information About Products And Services, And Invite For Voucher Collection And Dinners Keep Records Of Customer Interactions And Transactions, Details Of Enquiries, Complaints, And Comments, As Well As Actions Taken Follow Up To Ensure That Appropriate Actions Are Taken On Customer Requests Refer Unresolved Customer Grievances Or Special Requests To Designated Departments For Further Investigation

Plan and complete field marketing campaigns after conducting preliminary researchDevelop robust knowledge of all product lines/servicesProduce various literature, signage, merchandise, and other materials to be used at field marketing eventsMaintain relationships with third-party vendors and venuesNegotiate with retailers and other third-party partners on promotional display and merchandise placementPromote business expansion opportunities to retailers and other merchants through successful field marketing programsAttend relevant trade shows and eventsMonitor industry trends and competitor activitiesManage social media activity surrounding field marketing campaignsTrack expenses in an organized fashionReport weekly/monthly on the status of field marketing activitiesDocument and share lead/customer intelligence with sales team.