Flomic Global Logistics Ltd

Mumbai, Maharashtra

Coordinating with seniors and assisting them with quotes, rates negotiation.Maintaining quote log in excel sheet. Learning about logistics terms

We at Flomic are hiring business development manager who are passionate about sales and eager to make a significant impact in the Freight Forwarding industry. With a strong sales background and a passion for exceeding targets across India with experience in Freight Forwarding. Skilled in building relationships and negotiating effectively. Enthusiastic about achieving and surpassing sales goalsBusiness Development Manager Responsibilities: New Business Development & securing Client relationship management for Ocean Freight & Air Freight. Planning and overseeing new marketing initiatives. Generate business & achieve target in line with the sales plan. Must have Local market knowledge (customers, competitors & Suppliers). Address customer grievances on priority. Increasing the value of current customers while attracting new ones. Finding and developing new Clients and improving sales. Travelling to different areas for customer visits and assigned territory Attending conferences, meetings, and industry events. Developing quotes and proposals for clients. Developing goals for the development team and business growth and ensuring they are met. Training personnel and helping team members develop their skills.Business Development Manager Requirements: Bachelors degree in business, marketing or related field. Experience in sales, marketing or related field. Strong communication skills and IT fluency. Ability to manage complex projects and multi-task. Excellent organizational skills. Ability to flourish with minimal guidance, be proactive, and handle uncertainty. Proficient in Word, Excel, Outlook, and PowerPoint. Comfortable using a computer for various tasks.

Job Responsibilities:Customer Service:Act as the primary point of contact for air export customers, addressing inquiries and providing timely information regarding shipments.Build and maintain strong relationships with clients, ensuring customer satisfaction and retention.Coordinate with internal teams to ensure seamless communication and execution of customer requests.AWB Documentation:Prepare and process Air Waybills (AWBs) and related documentation for air export shipments.Ensure compliance with all regulatory requirements and company policies for air freight documentation.Verify the accuracy of shipment details, including weights, dimensions, and descriptions, ensuring they match with the AWB and other relevant documents.Coordination and Logistics:Collaborate with airlines, ground handlers, and other stakeholders to facilitate smooth air export operations.Monitor the status of shipments and provide updates to customers regarding their cargo.Assist in resolving any issues or discrepancies that may arise during the shipment process.Administrative Support:Maintain accurate records of all documentation and correspondence related to air export shipments.Generate reports on shipment status, customer inquiries, and other relevant metrics as required.Assist in the billing process for air export shipments, ensuring timely invoicing and payment collection.Continuous Improvement:Identify opportunities for process improvements in customer service and documentation practices.Stay updated on industry trends, regulations, and best practices related to air freight and logistics.Qualifications:Bachelors degree.Minimum 2-5 years of experience in air exports, freight forwarding, customer service.Strong understanding of air freight processes and documentation, including AW