- Responsibilities:1. Deliver parcels: The primary responsibility of a Field Executive is to deliver packages and parcels to customers in a timely manner.2. Update delivery status: Field Executives are expected to update the status of each delivery on the company's system for tracking purposes.3. Handle cash on delivery: Collect cash payments from customers for products delivered and manage accurate records of transactions.4. Resolve customer queries: Address any customer concerns or issues regarding their deliveries with professionalism and efficiency.5. Follow safety protocols: Adhere to safety regulations while driving and handling packages to ensure the safety of oneself and others.- Skills and Expectations:1. Good communication skills: Must have the ability to communicate effectively with customers and colleagues.2. Basic math skills: Should be able to handle cash transactions and maintain accurate records.3. Time management: Ability to prioritize tasks and manage time efficiently to meet delivery deadlines.4. Physical fitness: Must be physically fit to lift and carry packages during deliveries.5. Valid driver's license: A valid driver's license is required to drive company vehicles for deliveries.
- Pick up and deliver orders to customers: The primary responsibility of a delivery boy is to pick up orders from the designated location and deliver them to customers in a timely manner.- Maintain a clean and organized delivery vehicle: It is important for a delivery boy to ensure that the delivery vehicle is clean, organized, and well-maintained to deliver orders efficiently.- Ensure accurate order delivery: Double-checking the order details and ensuring that the correct items are delivered to customers is crucial in this role to maintain customer satisfaction.- Provide excellent customer service: Being polite, helpful, and courteous while interacting with customers during the delivery process is essential to represent the company in a positive light.- Follow safety protocols while driving: Adhering to traffic rules and safety guidelines to ensure a safe delivery process is important for the well-being of the delivery boy and others on the road.Required Skills and Expectations:- Must have a valid driver's license: A valid driver's license is necessary to operate the delivery vehicle legally and safely.- Good time-management skills: The ability to manage time effectively to ensure timely deliveries is crucial in this role.- Physical stamina: Delivery boys often need to lift and carry heavy packages, so having physical stamina is necessary.- Basic knowledge of the local area: Familiarity with the local area and navigation skills are important for quick and accurate deliveries.