- Responsibilities:
1. Deliver parcels: The primary responsibility of a Field Executive is to deliver packages and parcels to customers in a timely manner.
2. Update delivery status: Field Executives are expected to update the status of each delivery on the company's system for tracking purposes.
3. Handle cash on delivery: Collect cash payments from customers for products delivered and manage accurate records of transactions.
4. Resolve customer queries: Address any customer concerns or issues regarding their deliveries with professionalism and efficiency.
5. Follow safety protocols: Adhere to safety regulations while driving and handling packages to ensure the safety of oneself and others.
- Skills and Expectations:
1. Good communication skills: Must have the ability to communicate effectively with customers and colleagues.
2. Basic math skills: Should be able to handle cash transactions and maintain accurate records.
3. Time management: Ability to prioritize tasks and manage time efficiently to meet delivery deadlines.
4. Physical fitness: Must be physically fit to lift and carry packages during deliveries.
5. Valid driver's license: A valid driver's license is required to drive company vehicles for deliveries.