Key Responsibilities: Make outbound calls to prospective customers based on assigned leads or database. Present product/service information clearly and effectively to generate interest. Understand customer needs and offer appropriate solutions. Handle inbound queries and follow up on leads to ensure conversion. Achieve daily/weekly/monthly sales targets and call quality metrics. Maintain detailed records of customer interactions and update CRM systems regularly. Build and maintain positive relationships with customers for repeat business. Provide feedback to the team regarding customer responses and market trends.