Fine Acers

Ajmer Road, Jaipur

Customer Care ExecutiveLocation: JaipurType: Full-timeAbout the CompanyFine Acers Private Limited has emerged as a leading developer based in Jaipur, Rajasthan,and is Indias fastest-growing and most versatile resort development company. We offer someof the most sought-after luxury destinations, operated by international hospitality brands, atexotic locations worldwide.With over 15 years of experience in real estate and hospitality, our passion for creatinglifelong income opportunities for investors has driven us to introduce a revolution in theluxury resort space.The companys vision is to establish itself as a prominent player in the hotel and resortindustry by acquiring and developing approximately 5,000 keys across properties by 2030.As a leading luxury resort investment company, Fine Acers is dedicated to providing itsinvestors with unparalleled value and peace of mind. The benefits of investing with FineAcers include: Property appreciation with robust and consistent cashback returns Annualcomplimentary stays at our luxurious resorts Theprivilege of hosting major event (including destination weddingaccommodation, venue and lawn only) at our resorts once in a lifetime without anyadditional charge of hiring venue. Hassle-free property maintenance with zero maintenance chargesFine Acers pioneered the sale-leaseback model for resort properties and has expanded itspresence across diverse destinations. From the regal charm of Jaipur, the enchantinglandscapes of Udaipur and Jawai, and the spiritual ambience of Pushkar, to the scenic beautyof Coorg- known as the Scotland of India- our resorts offer unparalleled luxury andinvestment potential.Our Luxury Destinations Include: TheWyndhamGrand,Jaipur KamahLuxury,Wellness & Lifestyle Resort Trademark Collection by Wyndham,Jawai RegentaResort by Royal Orchid, Pushkar KamahLuxury,Wellness & Lifestyle Resort Trademark Collection by Wyndham,Udaipur TheResort, Udaipur KamahLuxury,Wellness & Lifestyle Resort Trademark Collection by Wyndham,Coorg KamahLuxury,Wellness & Lifestyle Resort Trademark Collection by Wyndham,Goa TheAme,SakleshpurAbout the RoleFine Acers is hiring a Customer Care Executive who can deliver exceptional service, buildstrong client relationships, and play a pivotal role in creating memorable customerexperiences. This role is ideal for someone who thrives on meaningful conversations,understands high-touch service, and can convert interest into trust and trust into action.Youll be the voice of Fine Acers, helping shape how customers perceive our brand andofferings.Key Responsibilities Serveas the first point of contact for prospective and existing customers,primarily via phone calls. Engage inbound leads and initiate outbound calls to promote Fine Acersloyalty programs and offerings. Convert interest into action with a focus on repeat purchases, upsells, andlong-term customer relationships. Educate customers about the value and exclusivity of Fine Acers offeringsand lifestyle experiences. Maintain detailed call logs, track lead stages, and update the CRM withrelevant insights. Meetandexceed weekly and monthly conversion and loyalty sales targets. Provide customer feedback to internal teams to help improve offerings,communication, and experiences. Assist in the optimization of calling scripts and engagement flows based oncustomer response patterns.What We are Looking For 1 - 3 years of experience in customer service, inside sales, or telemarketingwith a strong sales orientation. Proven ability to convert leads, handle objections, and close conversationswith outcomes. Excellent verbal communication in English (additional languages are a plus). Comfort with CRM tools, call tracking systems, and structured follow-ups. Empathyfor the customer, but a drive for results. Ability to operate in a fast-moving, early-stage company where processesare still evolving. Background in luxury, real estate, travel, hospitality, or lifestyle products is astrong advantage.

About the CompanyFine Acers is a developer of premier luxury resorts, branded residences, managed wellness farmhouses, and distinctive hotels. We create exceptional opportunities for discerning investors across some of the worlds most coveted destinations.Through exclusive partnerships with leading global hospitality brands, every Fine Acers property is managed to the highest international standards. This elevates the guest experience while maximizing financial performance, delivering investors best-in-class returns, prime locations, and a portfolio to be proud of.Our investment model goes beyond financial growth. Along with strong ROI, investors enjoy privileges such as complimentary stays at our resorts, priority access to exclusive events, and the prestige of association with internationally renowned brands.Each property is designed to balance timeless elegance with contemporary luxury, ensuring it resonates with todays traveller and tomorrows market.At Fine Acers, we believe investing should be both profitable and experiential. By combining world-class hospitality management with iconic destinations and a carefully curated portfolio, we deliver not just exceptional value, but a truly distinguished lifestyle investment experience.About the RoleFine Acers is hiring a Customer Care Executive who can deliver exceptional service, build strong client relationships, and play a pivotal role in creating memorable customer experiences. This role is ideal for someone who thrives on meaningful conversations, understands high-touch service, and can convert interest into trust and trust into action. Youll be the voice of Fine Acers, helping shape how customers perceive our brand and offerings.Key ResponsibilitiesServe as the first point of contact for prospective and existing customers, primarily via phone calls.Engage inbound leads and initiate outbound calls to promote Fine Acers loyalty programs and offerings.Convert interest into action with a focus on repeat purchases, upsells, and long-term customer relationships.Educate customers about the value and exclusivity of Fine Acers offerings and lifestyle experiences.Maintain detailed call logs, track lead stages, and update the CRM with relevant insights.Meet and exceed weekly and monthly conversion and loyalty sales targets.Provide customer feedback to internal teams to help improve offerings, communication, and experiences.Assist in the optimization of calling scripts and engagement flows based on customer response patterns.What We re Looking For1-3 years of experience in customer service, inside sales, or telemarketing with a strong sales orientation.Proven ability to convert leads, handle objections, and close conversations with outcomes.Excellent verbal communication in English (additional languages are a plus).Comfort with CRM tools, call tracking systems, and structured follow-ups.Empathy for the customer, but a drive for results.Ability to operate in a fast-moving, early-stage company where processes are still evolving.Background in luxury, real estate, travel, hospitality, or lifestyle products is a strong advantage.Why Join Fine Acers?At Fine Acers, you won t just be filling a role, you ll be shaping the future of a fast-growing company. We are an early-stage organization where processes are still being built, which means you ll have the freedom and responsibility to create structure, bring fresh ideas, and leave a lasting impact.We thrive on:Ownership & Initiative Everyone here is a builder, not just an executor.Growth Mindset We value people who learn quickly, adapt fast, and grow with us.Collaboration & Culture We are shaping not just luxury investments, but also a workplace where people feel empowered and connected.Purpose & Prestige Be part of a company that blends world-class hospitality, iconic destinations, and meaningful investor experiences.