Fenoptis Pvt ltd

Matigara, Siliguri

Responsibilities:1. Provide technical support and troubleshooting assistance to end-users for hardware, software, and network related issues.2. Install, configure, and maintain computer systems, networks, and peripherals.3. Diagnose and resolve technical hardware and software issues in a timely manner.4. Escalate complex technical issues to the appropriate IT personnel for resolution.5. Ensure all IT systems are functioning properly and perform routine maintenance tasks.6. Assist in the implementation of new technology solutions and upgrades