Developing and implementing new administrative systems, such as record managementManaging filing systemsRecording office expenditure and managing the budgetManaging paperwork, records and information associated with undertaking projects and running offices and practicesResponding to inquiries concerning programs and servicesControlling, setting & reviewing office functionsPromoting staff development and trainingResponding to customer enquiries and complaintsOrganizing & coordinating local & overseas marketing advertising through different media, such as newspaper, radio station, & web etc.Researching potential marketing demand & marketing survey to identify international & domestic education market opportunities & set up, implement & facilitate annual marketing planCoordinate with education contractors/consultantsEnsuring work complies with relevant government legislation, policies and proceduresCoordinating personnel activities such as hiring, promotions, performance management, payroll, training and supervisionContributing to the planning and review of office services, and setting priorities and office service standardsAssigning work to and monitoring work performance of staff