Epicenter Technology

Bhayandar, Thane

US based collection process, ( In this process you have call US Customer to collect there due payments from cutomer those who have missed their Credit card payments within 90 days. You have to make their payment on call /Conveince them to do payment done on call .)Shift Time - 5:30 PM to 10 AM (Rotational night shift)Week Off - 5 days working 2 days week off (Rotational)6th day can be mandatory working as per business requirement - paid separately for itEducation - HSC minimumExperience - SSC /HSC fresher and Experience (BPO and non BPO) both can apply

Greeting of the Day!!!Urgent opening for international voice process for 1st party collections process, we are looking for young and dynamic professionals wanting to make their careers or to take their careers to the next level. Job Role- Customer Relationship Associate (CRA)Salary range- 2.37 LPA to 4 LPAJob descriptionKeep track of assigned accounts to identify outstanding debtsCollect payments on past due billsNegotiate payoff deadlines or payment plansHandle questions or complaintsInvestigate and resolve discrepanciesUpdate account status and database regularlyAdhere to the policies according to the SOPAbility to work in rotational shifts (US) 5:30pm to 10:30amEligibilityMinimum HSC(12th) or equivalent from a recognised boardProficiency in English language (verbal and written)Should be a resident in Mumbai (western line preferred)**Fresher or experienced candidates from any industry can apply with willingness to work and make careers in the BPO industryJob location Bhayander West (Mumbai)Benefits-Work with a leading and established BPO in the industry-Transport facilities-Monthly performance based incentives -PF(optional) and medical cover -Good pay for Overtime (upon process requirement)Contact/WhatsApp for more details