eNeoteric Consultancy Services Pvt Ltd

Lucknow, Uttar Pradesh

Graduate with minimum 5 years of experience in Network Domain mainly (Network LAN infrastructure including CCTV Servers and Cameras) Systems (PCs, Servers Hardware and OS Platform Infrastructure excluding Application infrastructure) Maintains computing environment by identifying network requirements; installing upgrades; monitoring network performance. Job DetailsJob Code 220808ITNW05SPTower Network ServicesDesignation Technical Support Engineer Specialist (Network)Reports To Engineering Manager Network / General ManagerCategory Hardware Installation & MaintenanceIndustry Type IT Services and ConsultingFunctional Area Engineering Hardware and NetworkEmployment Type Full timeRole Category HardwareJob Description- Maintain Network Infrastructure - Configure, Upgrade and Troubleshoot - WAN and LAN Connectivity, Routers Firewalls, Switches, IP Telephony, Cloud and internal Servers Linux related technologies, Windows Server, SQL Server and Virtual Technologies: VMware and Microsoft VDI Systems.- Prior experience working in an ITIL environment- Internetworking - OSI, TCP/IP Model, Ethernet, IPv4 Subnetting.- ACL, Security, NAT, QoS, WAN, Cloud, Automation- IP Routing & Switching e.g., BGP, EIGRP, OSPF, RIP, RIP V2, and Multicast, Spanning Tree, VLANs, L2/L3 Switching & Routing.- Wireless LAN technologies - Knowledge of Networking, AD, DNS, DHCP, VPN, DNS, DHCP and GPO.- Excellent verbal and written communication skills in English and local languages, client relation skills, including technical writing and documentation, are critical.- Excellent listening skills.- Ability to prioritize, schedule work and execute tasks in a high-pressure environment logically and effectively to find timely solutions. - A deep problem solver, multitasking skill, able to think on your own and develop quick, sound solutions to complex problem.- Taking ownership of issues through to resolution on all appropriate requests.

Graduate with minimum 5 years of experience in configuring and troubleshooting Desktop, Laptops, Peripherals, Printers, Handheld, Smartphones, Applications, Software applications, Windows and popular Operating System. Accurately testing, identifying, repairing, resolving, and documenting end user technical issues. Advanced knowledge of computer hardware systems, chipsets, memory modules, and peripherals. Job Code 220808ITEU05SPTower End User ComputingDesignation Technical Support Engineer Specialist (EUC - Desktop)Reports To Engineering Manager EUC / General ManagerCategory Hardware Installation & MaintenanceIndustry Type IT Services and ConsultingFunctional Area Engineering Hardware and NetworkEmployment Type Full timeRole Category HardwareJob Details DescriptionMinimum Qualification Graduate and aboveExperience Minimum of 5 years of proven work experience supporting Windows OR Popular desktop/server operating systemsCommitment 1 Year minimumNotice Period Immediate joiners preferred, 1 month notice periodCertification / Training Candidates trained at relevant technologies will be preferred.Job Location Shahjahanpur, Client Location. Language English and HindiExperience in Configuring and troubleshooting Desktop, Laptops, Peripherals, Printers, Handheld, Smartphones, Applications, Software applications, Windows and other Operating System. Accurately testing, identifying, repairing, resolving, and documenting end user technical issues. Advanced knowledge of computer hardware systems, chipsets, memory modules, and peripherals.Knowledge of Networking, AD, DNS, DHCP VPN, DNS, DHCP, TCP/IP and GPO.Knowledge of Outlook / Office365 / Onedrive configuration.Excellent verbal and written communication skills in English and local languages, client relation skills, including technical writing and documentation, are critical.Excellent listening skills.