Edicent Quality Registrar

Beta 1, Greater Noida

As a Telecaller, you will be responsible for making outbound calls to potential customers to promote products or services. You will also be handling inbound calls from customers to address their inquiries and resolve any issues they may have. Additionally, you will need to maintain customer satisfaction through excellent communication skills and ensure all sales targets are met.Key Responsibilities:- Making outbound calls to potential customers to promote products or services.- Handling inbound calls from customers to address inquiries and resolve issues.- Maintaining customer satisfaction through excellent communication skills.- Meeting all sales targets set by the company.Required Skills and Expectations:- Excellent communication skills, both verbal and written.- Strong sales and negotiation skills.- Ability to work in a fast-paced environment and meet sales targets.- Previous experience in a similar role for 1-2 years.- Graduation degree required.- Comfortable with working from home.

Department: Business Development / Sales & MarketingReports To: Regional Sales Manager / Business HeadCompany Overview:We are a globally recognized multinational organization specializing in Regulatory Compliance Certification, Training, Advisory, and Consultancy Services across various international standards including ISO, CE Marking, IATF, GMP, GCP, and related regulatory frameworks. Our mission is to support clients in achieving operational excellence, global market access, and sustainable compliance performance.Position Summary:The Field Sales Executive will be responsible for identifying, developing, and managing new business opportunities for certification, training, and consultancy services. The role involves direct client engagement, presentations, and relationship management to achieve revenue and growth targets in assigned regions.Key Responsibilities:Identify and approach potential clients in manufacturing, pharmaceutical, food, automotive, and service sectors for certification and compliance services.Promote company offerings such as ISO Certification, CE Marking, Product Certification, and Professional Training Programs.Conduct client visits, technical discussions, and presentations to understand business needs.Develop and maintain long-term relationships with corporate clients and channel partners.Prepare and submit quotations, proposals, and follow-ups to ensure closures.Achieve assigned sales targets and contribute to market expansion strategies.Coordinate with technical and operations teams for project execution and client satisfaction.Maintain up-to-date knowledge of international standards and regulatory frameworks.Participate in trade fairs, industry events, and client workshops to enhance brand visibility.Key Skills & Competencies:Strong communication, negotiation, and presentation skills.Proven ability in B2B or solution-based sales.Understanding of regulatory compliance, ISO standards, or certification processes (preferred).Target-driven, proactive, and self-motivated attitude.Good command of English; additional languages are an advantage.Willingness to travel extensively within assigned regions.Qualifications & Experience:Bachelors degree in Engineering, Science, Business Administration, or related field.3-7 years of field sales experience (preferably in certification, training, or technical services sector).Experience with multinational or globally operating firms is an advantage.What We Offer:Competitive salary and performance-based incentives.Opportunity to work with global clients and international standards.Continuous learning and career growth in the compliance and certification industry.Dynamic, professional, and supportive work environment.