eBioCraft

Mumbai, Maharashtra

Responsibilities: Clear evidence of ability to develop new business and shape value-led business propositions in Pharma and Healthcare industry. Excellent in communication with high integrity and ethics, adept in B2B and B2C marketing. Maintain regular contact and effectively communicate with clients gaining commitment to form long-term liasons. Industry experience and C Level Relationship in Indian Pharma/Health care Respond to inbound support tickets, ensuring they receive timely, useful information to reduce friction while using the service. Make outbound customer calls to address their queries and convert the leads to successful business Maximize customer satisfaction through accurate and timely resolution, meeting or exceeding stated service-level agreement (SLAs). Undertake any reasonable duties as specified by the Reporting Manager*Professionals with evidence of prior sales, business development and marketing experience in Pharma/healthcare service industry only will be considered

Department: Medical Communications Content search, writing and editing of several types of documents such as review articles, manuscripts, product monographs, newsletters, case reports, training manuals/slides, CME slide deck, journal summaries, etc Proficient writing and communication skills with flawless English language proficiency, presenting the research data to target audience in a reader friendly manner. In-depth knowledge of various therapeutic areas. Knowledge of relevant guidelines related to structure and contents of specific document with good understanding of Vancouver style of referencing. Familiar with searching medical literature databases such as PubMed, ResearchGate, DeepDive, etc. Perform quality assurance checks on edited manuscripts to ensure that they meet the standards of international publications Provide timely feedback to our editors, manage deadlines, ensure high quality standards and able to furnish primary proofed documents. Delivery of projects/tasks within the given/agreed timelines. Adherence to processes, scientific code of conduct and ethics of writing (reference backed writing and no plagiarism).