Digital Filings Technologies Pvt Ltd

Rohini Sector 8, Delhi

Responsibilities. Contact potential or existing customers to inform them about a Service.. Answer questions about Services or the company.. Ask questions to understand customer requirements and close sales.. Enter and update customer information in the database.. Take and process Services in an accurate manner.. Handle grievances to preserve the companys reputation.. Go the extra mile to meet sales quota and facilitate future sales.. Keep records of calls and sales and note useful information.Requirements and skills. Proven experience as tele sales representative or other sales/customer service role.. Proven track record of successfully meeting sales quota preferably over the phone.. Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems.. Ability to learn about products and services and describe/explain them to prospects.. Excellent knowledge of English.. Excellent communication and interpersonal skills.. Cool-tempered and able to handle rejection.. Outstanding negotiation skills with the ability to resolve issues and address complaints.