Dhanlaxmi Trends Pvt. Ltd.

Indore, Madhya Pradesh

As a CRM Executive, your primary focus will be on managing customer relationships and ensuring a positive experience for our clients. You will play a crucial role in maintaining loyalty and satisfaction, which directly impacts our business success.**Key Responsibilities:**- **Customer Interaction:** Engage with customers through phone, email, and in-person to address inquiries and resolve issues, ensuring a high level of service.- **Data Management:** Maintain and update the customer database, ensuring all information is accurate and current for effective communication and analysis.- **Feedback Collection:** Gather customer feedback and insights to identify areas for improvement in service delivery and product offerings.- **Reporting:** Prepare regular reports on customer interactions and satisfaction levels for management review to help shape strategic decisions.- **Collaboration:** Work closely with other teams such as Sales and Marketing to align customer relationship strategies and enhance overall customer experience.**Required Skills and Expectations:**A successful candidate should have a background in customer relationship management, ideally with 1 to 2 years of experience. Strong communication skills are essential, as you will need to convey information clearly and effectively. You should be proficient in using CRM software and have a good understanding of data entry and management practices. A proactive attitude and problem-solving abilities will be valuable in resolving customer issues. Additionally, given the role's requirements, candidates must be female and willing to work full-time in the office.

As a Team Lead Operations, your responsibilities will include leading and managing a team of operational staff to ensure smooth and efficient day-to-day operations. You will be responsible for overseeing the performance of the team and ensuring that targets and goals are met consistently.To excel in this role, you must have strong people management skills to effectively lead and motivate your team. You should be self-motivated and able to drive performance improvement initiatives within the team. Your ability to build and foster a cohesive team environment will be

Job Description: Sr. Sales Executive Dhanlaxmi Trends Pvt. Ltd.About the Role: As a Sales Executive, you will be responsible for driving sales and expanding the customer/distributor base for our company. You will work closely with potential and existing clients to understand their needs and provide tailored solutions.Key Responsibilities: Customer/Distributor Acquisition: Identify, target, and acquire new customers/distributors within the Men Shirt industry. Sales Cycle Management: Manage the entire sales cycle, from prospecting to closing deals. Relationship Building: Establish and maintain strong relationships with clients. Market Research: Conduct market research to identify new opportunities and trends. Sales Presentations: Develop and deliver persuasive sales presentations to clients. Negotiation: Negotiate contracts and pricing terms with clients. Sales Reporting: Track and report on sales performance and customer satisfaction.Required Skills and Qualifications: 2-3 Years of proven experience in sales, preferably in the apparel or fashion industry. Strong communication and interpersonal skills. Excellent negotiation and persuasion abilities. Ability to build and maintain strong relationships with clients. Knowledge of the Men shirt industry and market trends (Preferred). Proficiency in using CRM software and other sales tools. A passion for sales and a drive to succeed.Additional Qualifications (Preferred): Experience in B2B sales. Knowledge of fashion design and trends.If you are a motivated and results-oriented individual with a passion for sales, we encourage you to apply.Note: Candidates with Sales background of other industries may also apply.Contact Details:Whats App: +91-9301044480