DCG Data Core Systems India Private Limited

Bidhannagar, Kolkata

A CMMI Level 3 organization with office Salt Lake, Kolkata is hiring smart fresher and experienced candidates with excellent speaking skills in Bengali and Hindi for one of it's major Domestic Citizen Service project. Role & responsibilities Receiving inbound calls and greeting the caller queriesTo understand the query and route the call to concerned department/sInbound domestic voice process (Bengali and Hindi) - no sales targetDesired Candidate Profile :Graduation with Honors is mandatory in any stream may applyCandidates must have good communication skill in Bengali, Hindi &/or EnglishAptitude towards customer care with good listening skillsEnergetic, presence of mind and enthusiastic attitudeWilling to work in rotational shifts (Morning: 6.30 AM to 1 PM) (Evening : 1 PM to 9 PM) (Night : 9PM to 6 AM) Perks and benefits - Gross Salary: 13,000- Provident Fund (PF)- Employee State Insurance (ESI)- Travel Allowance- Meal Allowance