Credgenics

Noida Sector 62

Proficient in concept design and development of electrical and electro-mechanicalsystems/subsystems and power distribution by following PDR process generatedEngineering Requirement Specification, conducted Design Reviews, performedFMEA, validated designs through Prototyping and Testing and released EngineeringDocumentationDemonstrated strong Problem Solving and Decision-Making ability by applyingstructured process or tools such as 8Ds, Fishbone, 5 Whys, Pugh matrix, Pareto chart,etc.Demonstrated design experience of Electrical/Electronic circuits with interface,operation, and control of peripheral devices (RTDs, thermocouples, electric actuators,stepper motors, heaters, pressure sensors)Experience in driving and managing projects in collaboration with CFT (Mechanical,Software, Manufacturing, Supply chain and Product safety) for project deliverablesPrepare and analyze test plans and procedures and possess hands on experiencewith various test and measuring equipment like multimeters, function generators,oscilloscopes, analyzers

JD- Tele Collection ExecutiveLocation- Noida Sector-4Timing (9am to 6pm)Working Days-6WORK FROM OFFICE About the OrganizationCredgenics is a leading provider of SaaS-based collections and debt resolution technology platform. Since its inception in 2018, the startup has created a collection management tool for banks, NBFCs (non-banking financial companies), and fintechs, allowing customers to streamline and manage their loan recovery workflow, including litigations, billings, payments, and collections.Skill Required Follow up on accounts assigned to contact customers, inform them about their overdue/ upcoming dues and get them to pay and regularize their repayments. Achieve the performance targets that has been communicated by the Reporting Manager Identify potential skips and fraud cases and escalate all irregularities in accounts to the attention of the Reporting Manager Follow up promises to ensure payments are received. Focus on resolving and responding to customer queries. Initiate settlement negotiations to recover delinquent balances (seriously delinquent/specific accounts) All customer interaction/communication must be done using approved formats, approved media and recorded lines and official/ designated mail IDs. Work on reports as and when required.Candidate Requirements Fresher Eligible. Ability to negotiate and have a good understanding of Ms Excel

Should have worked as a trainer for at least 1 year in a Tele-calling environment (Working experience with Outbound process is preferable)Should have trained at least 10 training batches throughout the training careerShould have knowledge about Training throughput, attrition, TNI/TNA, refresher efficacies etc.Should have knowledge about training reports (i.e. Training dashboards, batch tracker, refresher tracker etc.)Should have experience in creating training contents on PowerPointShould be a graduate