Tele Calling Executive

Credgenics

JD- Tele Collection Executive

Location- Noida Sector-4

Timing (9am to 6pm)

Working Days-6

WORK FROM OFFICE

About the Organization

Credgenics is a leading provider of SaaS-based collections and debt resolution technology platform. Since its inception in 2018, the startup has created a collection management tool for banks, NBFCs (non-banking financial companies), and fintechs, allowing customers to streamline and manage their loan recovery workflow, including litigations, billings, payments, and collections.

Skill Required

Follow up on accounts assigned to contact customers, inform them about their overdue/ upcoming dues and get them to pay and regularize their repayments.

Achieve the performance targets that has been communicated by the Reporting Manager

Identify potential skips and fraud cases and escalate all irregularities in accounts to the attention of the Reporting Manager

Follow up promises to ensure payments are received. Focus on resolving and responding to customer queries.

Initiate settlement negotiations to recover delinquent balances (seriously delinquent/specific accounts)

All customer interaction/communication must be done using approved formats, approved media and recorded lines and official/ designated mail IDs.

Work on reports as and when required.

Candidate Requirements

Fresher Eligible.

Ability to negotiate and have a good understanding of Ms Excel

Experience : 0 - 1 Years

No. of Openings : 100

Education : Secondary School, Vocational Course, Diploma, Advanced/Higher Diploma, Any Bachelor Degree

Role : Tele Calling Executive

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : [ Male / Female ]

Job Country : India