Tele Calling Executive

Credgenics

jd- tele collection executive

location- noida sector-4

timing – (9am to 6pm)

working days-6

work from office

about the organization

credgenics is a leading provider of saas-based collections and debt resolution technology platform. since its inception in 2018, the startup has created a collection management tool for banks, nbfcs (non-banking financial companies), and fintech’s, allowing customers to streamline and manage their loan recovery workflow, including litigations, billings, payments, and collections.

skill required

• follow up on accounts assigned to contact customers, inform them about their overdue/ upcoming dues and get them to pay and regularize their repayments.

• achieve the performance targets that has been communicated by the reporting manager

• identify potential skips and fraud cases and escalate all irregularities in accounts to the attention of the reporting manager

• follow up promises to ensure payments are received. focus on resolving and responding to customer queries.

• initiate settlement negotiations to recover delinquent balances (seriously delinquent/specific accounts)

• all customer interaction/communication must be done using approved formats, approved media and recorded lines and official/ designated mail ids.

• work on reports as and when required.

candidate requirements

• fresher eligible.

• ability to negotiate and have a good understanding of ms excel

• Experience

  0 - 1 Years

• No. of Openings

  100

• Education

  Diploma, Advanced/Higher Diploma, Any Bachelor Degree, Secondary School, Vocational Course

• Role

  Tele Calling Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office