Craftist Bespoke Karigars Of India Private Limited

Bangalore, Karnataka

Customer Relations - This role requires meeting our premium customers at their homes or office and building relationships - This role is not for inside shop sales, as a consultant you need to go to the high-end customers - Understanding the requirement of the hi-end gold jewellery customer - Explaining our premium service and details of the transaction - Convincing the customer to place the order - Final delivery to the customer after the Item is ready- Ensuring customer delighted through after sales service Order Management - Giving the order details to the workshop or the designer - Explaining the order requirement to the craftsman - Following up with the workshop and getting the work done in the committed timeline - Working as the main link between the craftsmen, designer and the customer

- meeting Our Premium Customers and Understanding Their Requirements - the Meetings Can Be Over a Video Call or Physically Meeting Them in Their Preferred Location - designing the Jewellery that Will Suite the Taste and Preference of the Customers - convincing the Customer to Accept the Design or Reworking the Design Until the Customer is Convinced - providing a Design Sketch with all the Sizing Details and other Specifications to the Workshop/karigar, and Helping Them to Create the Actual Jewellery Piece - presenting the Finished Jewellery to the Customer with the Sales Executive and Closing the Sale - building a Good Relation with the Premium Customer By Helping Them with Some Fashion Tips and Promoting the Brand for Future Requirement