Coregenic Softwares Pvt Ltd.

Noida, Uttar Pradesh

We are hiring Customer Support Executives for an International Voice Process (US). Candidates with excellent English communication skills can apply

Candidates who would like to build a career in HR.Freshers seeking an opportunity to upgrade their skills by working on recruitment for the leading Multi-national companies.Sourcing candidates from various Job portals based on the company requirements.Screening the candidate& resumes and contacting relevant candidates.Arranging interviews for selected candidates with the chosen company.Strong work ethic and sense of commitment.Excellent communication skills required - oral and written.Ability to research, understand the business process Excellent learning skills and maintaining good relationships with candidates.Positive attitude and interpersonal skills along with excellent rapport building are the traits for the right candidate.End-to-end recruitment and Computer skills (Word, Excel, Outlook, Internet etc).

RESPONSIBILITIES & DUTIESThe candidate will be responsible to receive/make calls to Australia targeted customers to promote the companys services which include Web Designing, Search Engine Marketing, social media, App Development, eCommerce, and many other lead generation industries. Maintain customer satisfaction ratings based on explicit criteria set forth by the company. Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input. Input data into the company computer platform to keep each customer record updated.

End to End recruitment .Good knowledge about all hiring portals .Negotiation and On boarding .

Hiring for international bpo .Out bound and inbound processFluent in English and Hindi.Should comfortable to work in Night Shift.

Hold a keen interest in researching technology-related topics of interest, analyze information, and curate technical content in a practically helpful way for merchant clients.Develop plagiarism free content in line with the company's field of business, products, and service offerings for various online brandsDevelop and review content for the company websites, blogs, articles, case studies, newsletters, success stories, and the like in a balanced and intuitive mannerIt accurately reflects the company's ideals in all the work being published on various online platforms.Writing research-heavy blogs or other content assets ensures we are ahead of the curve.Keeping abreast of new and emerging trends in the technology e-commerce industryBrainstorming technology topics to create a content pipelineWriting for social media platformsConducting research and generating ideas for new content with a keen eye for detailEnsure all-around consistency in all content pieces across platforms.