Computer Waves

Shenoy Nagar, Chennai

Computer Waves is a Leading IT Distributor Dealing with Computer Dealers & Resellers. Please visit our website for more information about what we do at www.computerwaves.in IT Skills and ExperienceDesired Experience:Computer OS/Peripherals troubleshootingHandling Different PC Operating Systems ( Windows 7/8 and 10)Performing Hardware Software Installation ( understanding of deployment tools like SCCM)Basic knowledge of SOE and group policiesPrinter supportGood knowledge of MS Office tools installation & troubleshootingExcellent customer service and people skillsField experience supporting a variety of technologies and servicesAdvanced technical abilities including solid troubleshooting skills applicable to Windows, Apple, and virtual operating systemsAbility to manage time and resources to meet or exceed expectations in high-profile situations while maintaining professionalism under pressurePersonal Attributes:Excellent End-user computing skills.Good knowledge of Infrastructure support.Strong analytical and problem-solving capabilitiesWell-organized and extremely detail-orientedStrong customer service ethic and excellent communication skills, both oral and writtenPassionate about delivering quality no matter what you are doingCan work both independently and in a collaborative team-oriented environmentA self-starter, motivated to push the limits and think outside of the boxFondness for solutions that are simple, elegant, and effectiveAbility to work with and maintain confidential informationIn-depth knowledge of:Windows OS (e.g. XP, Vista, Windows 7, 10)Microsoft Office applicationsPCLaptop hardwarePCLaptop peripherals, including printersMobile devicesBasic knowledge of:Active DirectoryExchangeApple OSSCCMIT QualificationsAt least two of the following:Any Degree completionPCLaptop OEM Maintenance CertificationMicrosoft Office Specialist (MOS) CertificationExperience in a similar roleWith 3+ years of relevant experience.