Education must be matched : B-Tech, BCA, MCA, BSC-IT BSC BA 2016 to 2022 with 60% through-out in academics with no active backlogs.Designation : Analyst-Networking DomainNetwork Management profile. Basic knowledge of Networking/IT Technical Parameters:-To provide world class service to all small business customers in a customer centric environment. Candidates should have Good Knowledge of troubleshooting, maintenance, configuration, backup, server admin, technical support. Handle issues regarding Cisco, Routers, Switches, LAN & WAN & MAN connection, and also deals with Installation, Configuration, Maintenance, and Troubleshooting. Job roles involve support of products on windows Server, UNIX, Mainframe, Share Point, and Active Directory. Good knowledge in Installation of hardware & Software. Work on Client Servers like Windows, Linux, UNIX Work on various Software-Applications Ability to troubleshoot common PC issues (Optional) Antivirus monitoring Assisting customers with inquiries while providing consultative support and recommendations. Successfully performs against department scorecard metrics including Quality Assurance, First Contact Resolution and Customer Satisfaction Rating.Parameter for Communication (English) Candidates should be comfortable in speaking English. Fluent in English communication