Cocoon Salons

Manikonda, Hyderabad

* Manage day-to-day operations of the salon including opening and closing procedures, staff behaviour, and customer intake procedures* Lead the salon staff team in providing excellent services and maximising salon profit.* Develop a growth strategy focused both on financial gain and customer satisfaction.* Conduct research to identify new markets and customer needs.* Promote the companys products/services addressing or predicting clients objectives.* Provide trustworthy feedback and after-sales support.* Build long-term relationships with new and existing customers.* Increasing the value of current customers while attracting new ones.* Develop entry-level staff into valuable service providers.* Reporting on successes and areas needing improvement.* Schedule staff to ensure adequate coverage for the salon's needs.* Resolve customer complaints and provide solutions to staff disputes* Account for and report the profits and expenses of the salon.* Prepare and maintain sales, inventory, and customer reports.* Manage inventory salon products by maintaining records of stock quantities on hand and order replacement items.