Welcome and greet guests in a polite and professional mannerHandle guest check-in and check-out procedures smoothlyManage room bookings, reservations, and cancellationsAnswer phone calls, emails, and walk-in inquiriesMaintain guest records and update hotel management systemsCoordinate with housekeeping and other departments for room readinessHandle guest complaints and provide quick solutionsManage cash, billing, and payment transactions accuratelyEnsure front desk area is clean and presentable at all times