Chemmanur International Holidays and Resorts Ltd

Andheri East, Mumbai

Team Handling experience Handle escalation and set process flow for team to follow and track with visible reports Excel and PPT skills required to present to management CRM dash board and key business indicator Build customer relationships with Existing Members Manage customer communication both - Oral & Written Resolve customer issues within TAT Improve customer care by giving better service to the members Graduate / Post graduate from renowned university. Collaborate with internal teams (e.g., sales, Managers, senior managers) to address customers needs Communicating with customers to ensure a positive experience with the company's services. Expand customer base by guiding team members towards upselling and thereby impacting revenue generation Required Skill