CG Innovations Pvt Ltd

Vidhyadhar Nagar, Jaipur

Job description:Setting customer expectations and revenue goals.Identifying customer demands and requirements.Developing plans to address customer-specific needs.Dealing with people of different backgrounds and temperaments.Solving customer issues and complaints.Planning strategies for customer care and conflict resolution.Cross-selling products and services to the customer.Offering exceptional customer service to customers.Taking feedback from customers to ensure they are satisfied with the service.Researching the competitors and devising plans accordingly.Staying updated with the latest ways to retain customers.Requirements:Proven work experience as a CRMSolid background in customer acquisition strategiesTechnical expertise with CRM and analytical systemsProficient in all Microsoft applications.A bachelors degree in Administration or related field.A team player with leadership skills.Maintain a positive attitude focused on customer satisfaction.Excellent interpersonal, communication skills and problem solving skills.

Job description:Developing social media content plans that are consistent with Confettis brand identity.Creating consistent, meaningful content on all social media platforms, including writing and editing social media posts, improving customer engagement, and promoting social media campaigns.Managing a high volume of daily social media posts.Communicating with social media followers, including responding to queries in a timely manner.Using analytical tools such as Google Analytics and Facebook Insights to monitor and evaluate the companys social media presence and performance.Preparing monthly reports on social media marketing efforts.Suggesting recommendations to adjust the social media marketing strategy for optimal results.Staying up to date on best practices and emerging trends in social media.Performing other duties when needed.Requirements:Bachelors degree in journalism, communications, marketing, or a related field.2 or more years of social media experience including planning and managing content in a corporate, or agency setting.Excellent written and verbal communication skills and must have a thorough understanding of social media management and strategy.Experience using various analytics software.Multi-tasking and time-management skills, with the ability to prioritize tasks.Ability to work in a fast-paced, high-pressure environment.

JOB DESCRIPTION: Writing, reviewing, editing, and updating content for company websites, blogs, marketing materials, and similar platforms. Assisting the creative team with the design of promotional materials. Collaborating with internal departments to establish campaign objectives, complete tasks, and identify and solve problems. Utilizing SEO methods to increase site traffic. Monitoring social media and company website metrics. Suggesting new ways to promote company offerings and to reach consumers. Write creative catchy captions for social media to promote our products/services Ensure all-around consistency (style, fonts, images, and tone) Update present pages, blogs, and product description on the website according to SEO as neededREQUIREMENTS AND KEY SKILLS: Proven work experience of 2 to 5 years Portfolio of published articles, blogs Experience in doing research using multiple sources Familiarity with web publications Excellent writing and editing skills in English Hands-on experience with Content Management Systems. Ability to meet deadlines

ROLES & RESPONSIBILITIES : Responsible for driving new business with new and existing clients. Would be responsible for leading and growing Corporate Sales for Bengaluru. Achieve sales targets and creating growth by successfully working across all the broad Control outstanding sales to enhance contribution and improve profitability Manage and strengthen key accounts and drive business growth Improve relationship with customers and increase enquiry baseREQUIREMENTS: Minimum 2 years of corporate sales