Cedcoss Technologies Pvt. Ltd.

Lucknow, Uttar Pradesh

Job Description:Requirement gathering for web and app development projectsPreparation of necessary docs(BRD, FRD, SOW, RFQ, NDAs, and POC) for the clients requirement.Drafting user stories, wire frames and project plans based on the requirements of the clientUnderstanding the default software/applications products and services of Webkul and its functionalities(at the workflow level) for a personalized explanation of the same to the clients.Handling customers' pre-sales and post-sales queries over various communication mediums like calls/emails/Skype/ helpdesk/ social networking sites.Project assignment and being clients major communication for ongoing projects.Managing project delivery(It covers check of all the SOW points agreed)Assigning the technical queries/issues of clients to the technical departments.Preparing a full User guide(technical doc/content) of the products for Webkuls products, Services, and customers in written and video format as well.Attending international as well as domestic seminars and conferences regarding the promotion of the products with the presentation.Market research of the products.Responsible for new partnerships of the organization, acting as a bridge between the client side and the organization.Full-time office job, No field work.Skills Required for this Job:Knowledge of Web and app end technology.Must have experience in technical project requirement gathering.Must have +1 experience in technical project sales and project handling.Must have experience in doing client meetings(for Tech Sales, requirement gathering, and project management)Good analytical approach for understanding flow and pattern. Also, useful for breaking down clients requirements at a modular level into user stories.Good observation of technical workflow in the app, websites, and software tools.Learning new software tools, platforms, and tech stacks.

Should have hands-on experience in Web DevelopmentGood understanding of PHP and Object-oriented programming paradigms.Able to understand project requirements and handle projects independently.Strong learning capability.Having a good knowledge of Jquery.Framework experience would be beneficial.Should be comfortable to work with the team.Should be comfortable with working on any MVC-based framework.

Responsibilities:1. Research and understand our target audience, industry trends, and competitor activities to create content that resonates with our readers.2. Produce clear, concise, and engaging content tailored to various stages of the buyer's journey, including blog posts, whitepapers, case studies, eBooks, and more.3. Collaborate with subject matter experts, product managers, and other team members to gather information and insights for content creation.4. Optimize content for search engines (SEO) to improve visibility and drive organic traffic to our website.5. Develop and execute content strategies to support marketing campaigns, product launches, and other initiatives.6. Stay up-to-date with Salesforce updates, releases, and best practices to ensure content accuracy and relevance.7. Analyze content performance metrics and user feedback to identify areas for improvement and inform future content strategies.8. Contribute to content planning and editorial calendars to ensure a consistent and cohesive content experience for our audience.9. Maintain brand voice and style guidelines across all content channels to ensure consistency and alignment with our brand values.10.Actively participate in brainstorming sessions and content ideation to generate fresh ideasand innovative approaches.Requirements:1. Bachelor's degree in English, Communications, Marketing, or related field.2. Proven experience as a technical writer, content creator, or similar role, with a focus on Salesforce products and solutions.3. Excellent writing and editing skills, with the ability to craft compelling narratives and simplify complex technical concepts for a non-technical audience.4. Strong understanding of SEO principles and best practices, with the ability to optimize content for search engines and drive organic traffic.5. Experience with content management systems (CMS) and familiarity with HTML and CSS is a plus.6. Knowledge of digital marketing tactics and strategie

Requirement gathering for web and app development projectsPreparation of necessary docs(BRD, FRD, SOW, RFQ, NDAs, and POC) for the client's requirements.Drafting user stories, wireframes and project plans based on the requirements of the clientUnderstanding the default software/applications products and services of Webkul and its functionalities(at the workflow level) for a personalized explanation of the same to the clients.Handling customers' pre-sales and post-sales queries over various communication mediums like calls/emails/Skype/ helpdesk/ social networking sites.Project assignment and being clients major communication for ongoing projects.Managing project delivery(It covers check of all the SOW points agreed)Assigning the technical queries/issues of clients to the technical departments.Preparing a full User guide(technical doc/content) of the products for Webkuls products, Services, and customers in written and video format as well.Attending international as well as domestic seminars and conferences regarding the promotion of the products with the presentation.Market research of the products.Responsible for new partnerships of the organization, acting as a bridge between the client side and the organization.Full-time office job, No field work.Should be Excellent in communication as well as written English.