Careoxy Healthcare Services Private Limited

Delhi

A telecaller is responsible for making outbound calls to customers, prospects, or leads with the objective of selling products or services, providing information, or gathering data. They must maintain a positive and professional attitude while engaging with customers over the phone.Key ResponsibilitiesMake Outbound Calls: Initiate phone calls to potential customers or leads from a provided list.Customer Engagement: Engage with customers in a friendly and persuasive manner, answering their questions and addressing their concerns.Product or Service Promotion: Promote and explain the features and benefits of the products or services offered by the company.Sales and Lead Generation: Achieve sales targets by persuading customers to make a purchase, subscribe, or take desired actions. Generate leads and provide qualified leads to the sales team.Data Collection: Conduct surveys, gather customer feedback, and update customer information in the company's database.Product Knowledge: Maintain a good understanding of the products or services offered by the company to effectively communicate their value to customers.Compliance: Adhere to all applicable regulations, including Do Not Call lists, telemarketing rules, and customer privacy regulations.Record Keeping: Maintain detailed records of customer interactions, including call results, feedback, and actions taken.Follow up Calls: Make follow up calls to customers to nurture leads and ensure customer satisfaction.Feedback and Reporting: Provide feedback to supervisors or management regarding customer responses, call quality, and areas for improvement.Targets and Quotas: Meet or exceed daily, weekly, or monthly sales targets and quotas.QualificationsHigh school diploma or equivalent; additional education or relevant training is a plus.Previous experience in telemarketing, customer service, or sales is beneficial.Excellent verbal communication skills and active listening abilities.Persuasion and negoti

A telecaller is responsible for making outbound calls to customers, prospects, or leads with the objective of selling products or services, providing information, or gathering data. They must maintain a positive and professional attitude while engaging with customers over the phone.Key ResponsibilitiesMake Outbound Calls: Initiate phone calls to potential customers or leads from a provided list.Customer Engagement: Engage with customers in a friendly and persuasive manner, answering their questions and addressing their concerns.Product or Service Promotion: Promote and explain the features and benefits of the products or services offered by the company.Sales and Lead Generation: Achieve sales targets by persuading customers to make a purchase, subscribe, or take desired actions. Generate leads and provide qualified leads to the sales team.Data Collection: Conduct surveys, gather customer feedback, and update customer information in the company's database.Product Knowledge: Maintain a good understanding of the products or services offered by the company to effectively communicate their value to customers.Compliance: Adhere to all applicable regulations, including Do Not Call lists, telemarketing rules, and customer privacy regulations.Record Keeping: Maintain detailed records of customer interactions, including call results, feedback, and actions taken.Follow up Calls: Make follow up calls to customers to nurture leads and ensure customer satisfaction.Feedback and Reporting: Provide feedback to supervisors or management regarding customer responses, call quality, and areas for improvement.Targets and Quotas: Meet or exceed daily, weekly, or monthly sales targets and quotas.QualificationsHigh school diploma or equivalent; additional education or relevant training is a plus.Previous experience in telemarketing, customer service, or sales is beneficial.Excellent verbal communication skills and active listening abilities.Persuasion and negoti