Capgemini

Delhi

Job Description:As a Telesales Representative, you will be a crucial member of our sales team, responsible for generating sales leads and closing deals over the phone. You will play a key role in driving revenue growth and expanding our customer base.Responsibilities:-Conduct outbound calls to potential customers from provided leads or cold calling lists.-Present, promote, and sell products/services using persuasive sales techniques.-Assess customer needs and provide appropriate solutions or information.-Achieve and exceed monthly sales targets.-Keep accurate records of calls, sales, and customer interactions using our CRM system.-Build and maintain strong customer relationships.-Collaborate with the sales team to improve overall customer satisfaction and achieve business goals.-Stay updated on product knowledge and industry trends.Skills Requirement:-Proven experience in telesales or a similar role.-Excellent communication and interpersonal skills.-Strong persuasive and negotiation abilities.-Ability to work in a fast-paced and target-driven environment.-Familiarity with CRM software and sales performance metrics.-Self-motivated, with a positive and energetic attitude.-High school diploma; additional qualifications in Sales or Marketing are a plus.-Must be Fluent in English language.Working hours and salary: TBDType of Job: Remotely

Communication Skills:Clear and articulate communication in both Hindi and any other relevant languages.Ability to convey information persuasively and handle objections effectively.Customer Focus:Strong customer-centric approach with an emphasis on providing excellent service.Empathy and active listening skills to understand and address customer needs.Resilience:Ability to handle rejection positively and maintain motivation.Resilience in the face of challenges and the ability to bounce back from setbacks.Adaptability:Flexibility to adapt to different customer personalities and preferences.Willingness to adjust communication style based on feedback.Team Player:Collaboration and team-oriented mindset to work effectively with colleagues.Willingness to share insights and best practices with the team.Target-Driven:Results-oriented mindset with a focus on achieving and exceeding sales targets.Proven track record of meeting or exceeding quotas.Time Management:Effective time management skills to maximize call productivity.Ability to prioritize tasks and manage workload efficiently.Professionalism:Maintaining a high level of professionalism in all interactions.Adherence to company policies, ethical standards, and legal requirements.Tech-Savvy:Comfortable using CRM systems and other relevant sales tools.Basic computer skills for data entry and record-keeping.Language Proficiency:Fluency in Hindi and any other languages relevant to your target customer base.Ability to switch between languages based on customer preferences.Positive Attitude:Positive and enthusiastic demeanor to create a favorable impression on customers.Ability to maintain a positive attitude even in challenging situations.Continuous Learner:Willingness to undergo training and continuously learn about products/services.Openness to feedback and a proactive approach to personal and professional development.