Callhealth Services

Hyderabad, Telangana

We are looking for a detail-oriented Quality Assurance (QA) Executive to monitor and evaluate processes, documentation, and service quality across our operations. This is a non-technical QA role, ideal for candidates with strong observational, communication, and documentation skills.Key Responsibilities:Conduct routine checks and audits of processes and documentationIdentify gaps in SOP (Standard Operating Procedure) adherenceMaintain quality records and audit reportsCoordinate with internal teams to resolve quality issuesEnsure compliance with company standards, regulations, and guidelinesParticipate in process improvement initiativesSupport training and onboarding processes with quality inputsProvide timely feedback and reporting to QA Manager or Team Lead