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Memnagar, Ahmedabad

Maintain records of vouchers, invoices, payments, etc Handling day-to-day accounting Preparing invoices and following up for pending payments Handling all banking related works Communicating with clients and vendors through phone calls or email Making payments through various modes like NEFT, RTGS, cash, cheques, etc and keeping track of them Handling and filling GST is one of the key responsibility that should be included in account executive job description Preparing profit and loss statements Finalizing accounts, assisting in audits, maintaining ledger, maintaining account of fixed assets, and conducting all other accounting activities Handling petty cash Ensuring compliance with accounting and tax laws

Roles and Responsibilities: Address customer questions, provide information, and offer solutions to resolve problems or complaints. For example, troubleshooting technical issues, explaining product features, or guiding customers through processes. Listen attentively to customer complaints, empathise with their concerns, and take appropriate steps to resolve the issues effectively. They may escalate complex problems to higher-level support or management if necessary. Guide customers on how to use a product or service effectively. For instance, provide instructions, demonstrate features, or suggest best practices to improve the customers experience. Maintain accurate records of customer interactions, including the details of inquiries, resolutions, and any follow-up actions taken. Collaborate with other teams within the organisation, such as technical support, sales, or product development, to ensure prompt and efficient resolution of customer issues. Provide customers with a positive and personalised experience, promoting customer loyalty and retention Do upselling of products if necessary

Answering phones and explaining the product and services offered by the company. Contacting existing customers as well as prospective customers using scripts. Obtaining customer information and other relevant data. Asking questions to the customer and understanding their specifications. Resolving queries and issues related to the products and services. Making recordings of all the sales phone calls and sales deals. Taking and processing product orders in a professional manner. Maintaining the database of the customers on a regular basis. Suggesting solutions based on customers needs and requirements.

Answering phones and explaining the product and services offered by the company. Contacting existing customers as well as prospective customers using scripts. Obtaining customer information and other relevant data. Asking questions to the customer and understanding their specifications. Resolving queries and issues related to the products and services. Making recordings of all the sales phone calls and sales deals. Taking and processing product orders in a professional manner. Maintaining the database of the customers on a regular basis. Suggesting solutions based on customers needs and requirements.