Contact potential or existing customers to inform them about a product or serviceAnswer questions about services of the companyEnter and update customer information in the databaseTake and process orders in an accurate mannerHandle grievances to preserve the company's reputationKeep records of calls and sales and note useful informationGraduate with good skills in online sales representative or other sales/customer service roleAbility to learn about products and services and describe/explain them to prospectsGood communication and interpersonal skillsOutstanding negotiation skills with the ability to resolve issues and address