Contact potential or existing customers to inform them about a product or service
Answer questions about services of the company
Enter and update customer information in the database
Take and process orders in an accurate manner
Handle grievances to preserve the company's reputation
Keep records of calls and sales and note useful information
Graduate with good skills in online sales representative or other sales/customer service role
Ability to learn about products and services and describe/explain them to prospects
Good communication and interpersonal skills
Outstanding negotiation skills with the ability to resolve issues and address