Bird of Paradise

Pune, Maharashtra

As a restaurant captain you are responsible to promote and ensure guest satisfaction, maintain a safe and sanitary work environment and ensure only the highest quality products are being served.

Their duties may include greeting guests as they come in, managing the check-in and check-out process, answering questions and requests, and helping with administrative tasks at the front desk. The hotel receptionist must be trustworthy and able to work well with little direct supervision.

Job briefWe are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Maintain all records like Vouchers, Receipts, Bills, and Payments.Bank Reconciliation, Payment Collection.Monthly GST Working.Reconciliation of Sundry Debtors & CreditorsPayment follows up by telephonic & mailingDaily Stock maintains.Handling petty Cash Records.Maintain Sales Purchase Registers & Keep in Software properlyBanking works like a Cheques issue for clearing Cash Deposit, NEFT, and RTGSHandling to Day-to-Day AccountingFinalization of Accounts, Statement of Accounts, Debtors Controls Accounts, Buffer Accounts, Balance sheet Statement, Consumption Charts, Trails Balance, work, Scrutiny of Desperation, Fixed Assets.Tally Erp.

Responsibilities of candidates include: Helps in making food Cutting vegetables Washing utensils Keeping the area clean and organized

1. Trains, cross trains, and retrains all front office personnel.2. Participates in the selection of front office personnel.3. Schedules the front office staff.4. Supervises workload during shifts.5. Evaluates the job performance if each front office employee.6. Maintains working relationships and communicates with all departments.7. Maintains master key control.8. Verifies that accurate room status information is maintained and properly communicated.9. Resolves guest problems quickly, efficiently, and courteously.10. Updates group information. Maintains, monitors, and prepares group requirements. Relays information to appropriate personnel.11. Reviews and completes credit limit report.12. Works within the allocated budget for the front office.13. Receives information from the previous shift manger and passes on pertinent details to the oncoming manager.14. Checks cashiers in and out and verifies banks and deposits at the end of each shift.15. Enforces all cash-handling, check-cashing, and credit policies.16. Conducts regularly scheduled meetings of front office personnel.17. Wears the proper uniform at all times. Requires all front office employees to wear proper uniforms at all times.18. Upholds the hotel's commitment to hospitality.19. Prepare performance reports related to front office.20. Maximize room revenue and occupancy by reviewing status daily. Analyse rate variance, monitor credit report and maintain close observation of daily house count. Monitor selling status of house daily. Ie flash report, allowance etc.21. Monitor high balance guest and take appropriate action.22. Ensure implementation of all hotel policies and house rules.23. Operate all aspects of Front Office computer system, including software maintenance, report generation and analysis, and simple configuration changes.24. Prepare revenue and occupancy forecasting.25. Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner.