Binated Pvt Ltd

Pune, Maharashtra

Job Responsibilities Strong command over written English (grammatically correct written English) Customer Support Solve Customer queries via email or chat. Flexibility to work in shifts Should possess prioritizing and organizing skills Coordinate with internal team for issue resolving & coordination with customer Respond to customers in tickets issues, follow-ups, etc.Mandatory Requirements Should be ready to work in Night shifts and 5 days working. Should be ready to Work from Office Soft Skills: Excellent verbal and written communication. Logical and reasoning abilities to take right decisions to solve customer problems. Result oriented who can drive towards stringent targets. Basic knowledge of Customer Services