Job Responsibilities
– Strong command over written English (grammatically correct written English)
– Customer Support – Solve Customer queries via email or chat.
– Flexibility to work in shifts
– Should possess prioritizing and organizing skills
– Coordinate with internal team for issue resolving & coordination with customer
– Respond to customers in tickets issues, follow-ups, etc.
Mandatory Requirements
• Should be ready to work in Night shifts and 5 days working.
• Should be ready to Work from Office
Soft Skills:
• Excellent verbal and written communication.
• Logical and reasoning abilities to take right decisions to solve customer problems.
• Result oriented who can drive towards stringent targets.
• Basic knowledge of Customer Services