Balwant Steel

Chennai, Tamil Nadu

Collecting and analyzing customer dataUsing CRM systems to manage relationshipsDeveloping new ways to meet customers needsHandling customer complaintsOverseeing the interactions between customers and key team members, such as Customer Service RepresentativesCreating and executing retention campaignsDeveloping marketing campaigns to attract new customersCollaborating with sales, marketing, customer service and operations teams to improve the customer experience

A sales coordinator is an individual who oversees sales representatives and operations. They typically hire, train and help sales staff members achieve their quotas and perform their duties. Sales coordinators also help coordinate different sales responsibilities, such as scheduling meetings and presenting sales data

Fetching and welcoming clients at the beginning of their trip.Loading and unloading clients' possessions, as required.Traveling via the most efficient routes, unless otherwise directed.Complying with road regulations at all times.Engaging in conversation or playing music, if suitable.Ensuring that clients' identities and conversations remain confidential.Apprising clients of local services that may be of use to them.Ensuring that the automobile remains clean and well maintained

Hiring for 3 Retail Sales Executive Jobs in Chennai, Tamil Nadu, for Freshers, Required Educational Qualification is : Diploma, B.A, B.B.A with Good knowledge in Retail Sales etc.

We are looking for 1 Digital Marketing Executive Post in Chennai, Tamil Nadu, with deep knowledge in Digital / Online Marketing and Required Educational Qualification is : B.C.A, B.B.A, M.B.A/PGDM

Greet and direct customersProvide accurate information (e.g. product features, pricing and after-sales services)Answer customers questions about specific products/servicesConduct price and feature comparisons to facilitate purchasingCross-sell productsEnsure racks are fully stockedManage returns of merchandiseCoordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)Inform customers about discounts and special offersProvide customer feedback to the Store ManagerStay up-to-date with new products/servicesRequirements and skillsProven work experience as a Retail Sales Representative, Sales Associate or similar roleUnderstanding of the retail sales processFamiliarity with consumer behavior principlesKnowledge of inventory stocking proceduresBasic math skillsTrack record of achieving sales quotasExcellent communication skills, capable of building trusting relationshipsAbility to perform in fast-paced environmentsHigh school degreeBSc in Marketing or related field is a plus

Address problems and requests by transmitting information or providing solutionsReceive and dispatch orders for products or deliveriesMonitor the route and status of field units to coordinate and prioritize their scheduleProvide field units with information about orders, traffic, obstacles and requirementsEnter data in computer system and maintain logs and records of calls, activities and other informationRequirements and skillsProven experience as dispatcher or relevant positionKnowledge of procedures and guideline for emergency situationsProficient in English (oral and written)Outstanding organizational and multitasking abilitiesActive listener with excellent communication skillsHigh school diploma