Address problems and requests by transmitting information or providing solutions
Receive and dispatch orders for products or deliveries
Monitor the route and status of field units to coordinate and prioritize their schedule
Provide field units with information about orders, traffic, obstacles and requirements
Enter data in computer system and maintain logs and records of calls, activities and other information
Requirements and skills
Proven experience as dispatcher or relevant position
Knowledge of procedures and guideline for emergency situations
Proficient in English (oral and written)
Outstanding organizational and multitasking abilities
Active listener with excellent communication skills
High school diploma