Roles & Responsibilities: Oversee day-to-day branch operations. Supervise, guide, and evaluate branch staff. Ensure smooth processing of loans, deposits, withdrawals, and member services. Maintain compliance with Pathsanstha rules and internal policies. Manage branch cash flow, vault records, and financial documentation. Achieve targets for loan recovery, member enrolment, and deposits. Monitor overdue accounts and support recovery department. Maintain MIS reports, daily/weekly/monthly statements. Coordinate with Head Office for audits, records, and approvals. Ensure high-level customer satisfaction and conflict resolution.