Ayo Hospitality Pvt Ltd

Sanskar Nagar, Bhuj

Key ResponsibilitiesGreet guests warmly on arrival and ensure a positive first impressionPerform check-in and check-out procedures efficientlyHandle room reservations, cancellations, and modificationsAnswer phone calls, emails, and walk-in inquiries professionallyProvide information about hotel services, facilities, and local attractionsCoordinate with housekeeping, maintenance, and other departmentsHandle guest complaints and resolve issues promptly or escalate when neededMaintain accurate guest records and billing informationProcess payments, issue invoices, and manage cash/card transactionsEnsure front desk area is clean, organized, and presentableFollow hotel policies, safety procedures, and confidentiality standards