Awatac Logistics Pvt Ltd

Ameerpet, Hyderabad

Job Title: Customer Support Executive USA (Freshers)Location: Hyderabad, India (Relocation Required)Shift: Night Shift (US Central Time)Gender Preference: Male candidates preferredNo. of Vacancies: 4Job Description:AWATAC Group is excited to announce 4 openings for the position of Customer Support Executive USA to join our growing team in Hyderabad, India. This is an excellent opportunity for recent graduates with a passion for logistics and shipping, who are eager to build a career in customer support with a global organization.As a Customer Support Executive, you will play a key role in managing US operations and providing high-quality customer service to our clients based in the United States. We are looking for dedicated and enthusiastic candidates who thrive in a fast-paced environment and are eager to contribute to the success of our team.Responsibilities: Provide outstanding customer support to clients in the USA through various communication channels. Manage inquiries related to logistics and shipping operations. Resolve customer issues and concerns efficiently and professionally. Collaborate with internal teams to ensure the timely and accurate delivery of services. Maintain professionalism and a high level of customer satisfaction in all interactions.Requirements: Recent graduates with a BBA or MBA in Logistics and Shipping (or a similar field). Strong English communication skills (both written and verbal). Solid understanding of logistics and shipping principles. Ability to thrive in a fast-paced, dynamic work environment. Willingness to work night shifts (US Central Time). Open to relocating to Hyderabad for the role.