Autosense Pvt Ltd

Chennai, Tamil Nadu

To manage a Team of 25 Customer Care Executives To monitor the Queue and ensure Service Level is maintained Up to date knowledge on the assign project/product Oversee day-to-day teams' operation and performance Do regular performance evaluation Monitor team performance and report on metrics Listen to team members feedback and resolve any issues or conflicts Arrange daily huddle meeting to delegate tasks and project deadlines Manage daily attendance/shrinkage Motivate team membersRequired: Excellent command on English and Hindi language both verbal and written Decision Making Able to work under pressure Basic knowledge of computer. MS- Office

We are looking for 40 Customer Service Executive Posts in Guindy, Chennai, Tamil Nadu with deep knowledge in Communication Skills,Customer Care,Customer Support,BPO and Required Educational Qualification is : Higher Secondary