Attainet Services Pvt. Ltd

Noida, Uttar Pradesh

Responsibilities:Respond to customer inquiries via Call in a timely and professional manner.Resolve customer complaints and concerns in a courteous and efficient manner.Provide accurate information and solutions to customers.Keep records of customer interactions and transactions.Provide feedback to management regarding customer issues and trends.Meet performance targets such as productivity, quality, and customer satisfaction.Maintain a positive attitude and contribute to a positive work environment.Requirements:Fluency in English/Hindi language (read, write, and speak)Excellent communication skills in EnglishStrong Communication skills and ability to multitaskAbility to work in a fast-paced environmentAbility to handle stressful situations and remain calm under pressureGood problem-solving skills and ability to think creativelyPrior experience in customer service, preferably in a Voice process.

Looking for customer care agents who have having customer handling skills and sales skills as well.

We want hands-on and dedicated computer repair professionals who pride themselves on swiftly and safely solving computing problems for valued clients.The job could include resolving issues such as slow performance, hardware faults, system errors, internet connection failures, and more for Macs, Chromebooks, and PCs, although we do encourage you to work within your area of expertise.This is an independent contractor position. Tech contractors are responsible for having their own tools and vehicle (including vehicle maintenance). We will cover expenses for travle in excess of 10 kilometers, and other site-related expenses.Job Requirements: 1 years minimum experience providing technical supportOffice suite; Word, Excel, & OutlookOutlook & Outlook Express email configuration,In-depth knowledge of Windows OSPC imaging and configurationTCP/IP, Routers, WAPs, Wireless, and other networking devicesSpyware / adware removal tools / antivirus programsTech must be comfortable with all facets of PC, laptop hardware, setup and maintenance; including installation and configuration of hard drives, NIC's, printers, and other PC accessories.Experience with Mac is preferred, but not requiredBusiness/Enterprise experience highly desirable (not essential)Job Type: Contract