Astron E Services Private Limited

Satellite, Ahmedabad

Job Summary: USA Sales and Marketing Process responsible for providing end-to-end Sales and Marketing support for our clients based in the United States. This role involves sourcing, and presenting qualified candidates to meet the client's needs.Responsibilities:- Collaborate with clients and Customers to understand their needs.- Manage phone calls and provide response to all maintaining high quality of services and performance standards.- Facilitate sales and Marketing of all services according to company and client requirements.- Assist customers with all knowledge on products and services.- Need to rectify all customer complaints and ensure timely resolution within required guidelines.- Perform all follow up for all outbound calls.- Ensure an optimal level of customer and client satisfaction at all times and process all orders on the phone.Eligibility Criteria:- Education: Diploma, Under Graduate, Graduate or equivalent- Excellent organizational skills and attention to detail.- Excellent communication skills.- Top-notch interpersonal skills with a commitment to excellent client service.- Ability to work in US Shift Timings.- Typing Speed 30 WPM or more with minimum 95% accuracy- Familiar with MS Office applications.- Flexibility to adapt to changing priorities and client needs.- Fresher's can apply.- Work Experience: 0-1 Year.- Work from office only.