Sales and Marketing Representative - USA

Astron E Services Private Limited

Job Summary: USA Sales and Marketing Process responsible for providing end-to-end Sales and Marketing support for our clients based in the United States. This role involves sourcing, and presenting qualified candidates to meet the client's needs.

Responsibilities:

- Collaborate with clients and Customers to understand their needs.

- Manage phone calls and provide response to all maintaining high quality of services and performance standards.

- Facilitate sales and Marketing of all services according to company and client requirements.

- Assist customers with all knowledge on products and services.

- Need to rectify all customer complaints and ensure timely resolution within required guidelines.

- Perform all follow up for all outbound calls.

- Ensure an optimal level of customer and client satisfaction at all times and process all orders on the phone.

Eligibility Criteria:

- Education: Diploma, Under Graduate, Graduate or equivalent

- Excellent organizational skills and attention to detail.

- Excellent communication skills.

- Top-notch interpersonal skills with a commitment to excellent client service.

- Ability to work in US Shift Timings.

- Typing Speed 30 WPM or more with minimum 95% accuracy

- Familiar with MS Office applications.

- Flexibility to adapt to changing priorities and client needs.

- Fresher's can apply.

- Work Experience: 0-1 Year.

- Work from office only.

Experience : 0 - 1 Years

No. of Openings : 15

Education : Any Bachelor Degree

Role : Sales & Marketing Representative

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : [ Male / Female ]

Job Country : India