Analytix

Ernakulam, Kerala

Job Description: Junior Content WriterPosition Overview:We are looking for a creative and detail-oriented Junior Content Writer to join our team. The ideal candidate will assist in creating engaging, high-quality content that aligns with our brand voice and meets the needs of our target audience. This role is perfect for a passionate writer looking to kickstart their career in content creation and digital marketing.Key Responsibilities:Content Creation:Write clear, concise, and compelling content for websites, blogs, social media, newsletters, and marketing materials.Assist in developing creative concepts for campaigns and projects.Research and Analysis:Conduct thorough research on industry-related topics to produce accurate and up-to-date content.Analyze competitors' content to identify trends and suggest improvements.Editing and Proofreading:Edit and proofread content to ensure grammatical accuracy, clarity, and adherence to brand guidelines.Revise content based on feedback from team leads or clients.SEO Optimization:Incorporate basic SEO techniques like keyword optimization to improve content visibility.Collaborate with the marketing team to create SEO-friendly content strategies.Collaboration:Work closely with designers, marketers, and other team members to align content with business goals.Attend team meetings to contribute ideas and updates on content projects.Qualifications:Education: Bachelors degree in English, Journalism, Mass Communication, or a related field.Experience:Freshers or candidates with 6 Month1 year of experience in content writing.Previous internships in content writing or digital marketing are a plus.

Duties and Responsibilities:-Building and maintaining good relationships with key customers.Overseeing the relationship with customers handled by your team.Resolving customer complaints quickly and efficiently.Keeping customers updated on the latest services via chat or email to the teamGather status information from various departmental teams and quickly convey them to clients.Verify and gather the appropriate documentation from clients in accordance with the company's criteria.Maintaining professional contact through Chat/E-mail while representing the firm is importantRequirements:Background in commerce requiredUnderstanding of business legal documentsFluency in English, Malayalam, Hindi, and Basic Arabic are required.Immediate Joining is preferred.

We are looking for a skilled Tele Callers/Tele Sales persons who can effectively handle customers and their queries. Your job requires you to handle sales calls entirely and be able to provide accurate information regarding the products or services offered by the company. You should also be able to answer customer questions in a timely and professional manner.Duties & Responsibilities:-Contacting current and potential clients to inform them regarding the product and service(Digital Signature -DSC).Answering all queries and questions regarding the company and product.Understanding customers' requirements by asking questions and closing the deal.Keeping the customer database maintained and updated.follow-up with customers to ensure clients satisfaction, resolve issues and secure repeat business.Qualification/Skills:-Any degree with computer knowledgeKnowledge of MS Word, Excel etc...Communication skills in English and MalayalamImmediate joining preferredExperienced and Fresher candidates can to apply for this post.