AMR Wings Academy

Bhoiguda, Hyderabad

We are looking for a dedicated Tellecaller to join our team in Hyderabad. This full-time position requires individuals with 1 to 3 years of experience, and you must have completed at least your 12th grade.**Key Responsibilities:**- **Make Outbound Calls:** You will reach out to potential customers to introduce our products and services, aiming to generate leads and increase sales opportunities.- **Manage Customer Queries:** Listening to customer inquiries and providing accurate information is crucial. You should be able to resolve their issues or direct them to the appropriate department.- **Follow Up with Leads:** After initial contacts, you will follow up with leads to keep them engaged and answer any additional questions they may have.- **Record Customer Interactions:** Keeping accurate records of all calls and interactions in our database is essential for tracking progress and ensuring smooth communication within the team.- **Achieve Targets:** You will be expected to meet daily and weekly call and sales targets, contributing to the overall success of the company.Required skills and expectations include:- Good communication skills in English and the local language to effectively engage with customers.- Strong listening skills to understand customer needs and provide appropriate solutions.- Basic computer skills for data entry and using customer relationship management (CRM) software.- Ability to work well under pressure while maintaining a positive attitude.- A proactive approach to problem-solving and handling customer concerns. If you possess these qualifications and are excited to contribute to a dynamic team, we encourage you to apply.