Aliya and Ahanaa Hospitality Services

Indore, Madhya Pradesh

We are looking for a Front Office Executive to manage front desk operations during the night shift or rotational shifts. The ideal candidate should be presentable, courteous, and capable of handling guest interactions, reservations, and basic operational coordination with efficiency and professionalism.Key ResponsibilitiesHandle guest check-in and check-out procedures smoothlyManage night audit activities and daily closing reports (for night shift)Attend to guest queries, requests, and complaints promptlyHandle walk-in guests, phone calls, and online bookingsCoordinate with housekeeping, maintenance, and security teamsMaintain front desk records, billing, and payment collectionEnsure accurate guest data entry and shift handover reportingUphold hotel standards, policies, and service quality at all times.Shift DetailsPrimary: Night ShiftAlternative: Rotational shifts (Day/Night) as per rosterWillingness to work weekends and holidays is requiredEligibility & RequirementsGraduate or Diploma in Hotel Management (preferred)13 years of experience in hotel front office operations (freshers may apply if trained)Good communication skills in English and HindiBasic knowledge of PMS / hotel softwarePresentable personality with a guest-first attitudeAbility to handle responsibilities independently during night shiftsWhat We OfferCompetitive salary (as per experience)Professional work environmentGrowth opportunities within hospitality operationsStable and structured shift systemHow to ApplyInterested candidates may share their CV at [hr.silvotel@bizzgrowhotels.com/ 8484899602]Subject line: Application for Front Office Executive