ACH Centre

Digdoh Nagpur

We are looking for a motivated E Commerce Executive to join our team in Lokmat Square. This position is ideal for freshers who have a passion for online retail and a keen interest in the e-commerce industry. **Key Responsibilities:**- **Product Listing Management**: Create and manage product listings on e-commerce platforms, ensuring all information is accurate and up-to-date, which helps attract and retain customers.- **Inventory Monitoring**: Regularly check stock levels and coordinate with the logistics team to prevent stockouts or overstock situations, ensuring smooth operations and customer satisfaction.- **Order Processing**: Handle customer orders by verifying details, processing payments, and ensuring timely dispatch of products, which is critical to maintaining customer trust and loyalty.- **Customer Support**: Respond to customer inquiries and resolve issues related to orders, products, and delivery, helping maintain a positive shopping experience.- **Market Research**: Conduct research on market trends and competitors to identify opportunities for promotions or improvements, enabling the company to stay competitive.**Required Skills and Expectations:**- **Basic Computer Skills**: Proficiency in using computers and familiar with e-commerce platforms is essential for managing online sales effectively.- **Communication Skills**: Clear and effective verbal and written communication skills are needed to interact with team members and customers.- **Attention to Detail**: A keen eye for detail is important for accurately managing product listings and processing orders.- **Team Player**: Ability to work well with others in a team environment while also being self-motivated and organized.This role is full-time and based in an office setting, requiring candidates to be present at the workplace.