Ace Finepack Private Limited

Ernakulam, Kerala

Key Responsibilities1. Business DevelopmentIdentify and develop new business opportunities in target markets.Generate leads through field visits, networking, and industry contacts.Maintain and expand relationships with existing customers.2. Technical Sales SupportUnderstand customer packaging requirements and recommend suitable products.Provide technical presentations and product demonstrations.Coordinate with the production and design teams to develop customized solutions.3. Client Relationship ManagementBuild long-term relationships with key decision-makers.Handle customer inquiries, negotiate pricing, and close sales deals.Ensure high levels of customer satisfaction and repeat business.4. Market IntelligenceMonitor competitor activities and market trends.Provide feedback to management regarding customer needs and industry developments.5. Reporting & DocumentationMaintain sales reports, forecasts, and CRM records.Prepare quotations, proposals, and technical documentation.Qualifications & SkillsBachelors degree in Engineering (Mechanical / Packaging / Industrial / related field preferred).25 years of experience in industrial or packaging sales (preferred).Strong technical understanding of packaging materials and processes.Excellent communication and negotiation skills.Ability to travel within and outside Chennai for client visits.Proficiency in MS Office and CRM tools.Key CompetenciesStrong analytical and problem-solving skillsCustomer-focused approachTarget-driven and self-motivatedAbility to work independently and as part of a team

Key Responsibilities:Installation, commissioning, and setup of new coding machines at customer sites.Carrying out periodical preventive maintenance and breakdown service.Diagnosing technical issues and providing timely and effective solutions.Servicing and supporting machines including:CIJ (Continuous Inkjet)TIJ (Thermal Inkjet)TTO (Thermal Transfer Overprinter)Laser Coding MachinesProviding hands-on training to machine operators and plant staff for optimal machine performance and proper handling.Ensuring service reports are completed accurately and submitted on time.Maintaining spare parts usage records and coordinating with the service team when required.Following company safety guidelines and service protocols during field activities.Required Skills & Qualifications:Diploma / ITI / Bachelors degree in Electrical, Electronics, or related field.Minimum 12 years of experience in servicing industrial machines (experience in coding machines preferred).Strong troubleshooting and technical problem-solving skills.Willingness to travel extensively for field service activities.Ability to explain technical concepts clearly to machine operators.

We are looking for sales engineer for our Kerala field sales. Candidate with minimum 2 year industrial sales are prefered. Candidates should have technical background with minimum diploma in mechanical or electronics.

We are looking for sales engineer for our Cochin branch office. Candidate should have minimum one year experience in B2B field sales. Sales Engineer is supposed to visit manufacturing industries to generate enquiries. Need to visit our existing customers for repeated orders and retention.

Responsible for planning, implementing and directing the sales activities of the company to achieve sales objectives.