Abliss Enterprises

Noida Sector 4

Actively seeking out new sales opportunities through cold calling, networking, and social media Setting up meetings with potential clients and listening to their requirements and concerns Demonstrating and presenting products. Establishing new business. Keeping all follow-ups, calls, quotes, contacts etc. details up to date in CRM. Maintaining accurate records for each customer as described by our seniors. Attending trade exhibitions, conferences, and meetings. Reviewing sales performance create frequent reviews and reports with sales and financial data Negotiating contracts and packages. Negotiate/close deals and handle complaints or objections Working towards monthly or annual targets Collaborate with team members to achieve better results Gather feedback from customers or prospects and share it with internal teams Working hours can be changed anytime according to the work role and target customer. Giving quotations, PI, sending samples and commercial documents likeInvoices etc. negotiations and talking orders, and keeping a clean record of each communication in respective company folders. Prepare presentations, sales contracts & other documents related to the work profile. Establish and maintain current clients and potential client relationships. Coordinate company staff to accomplish the work required to close sales. Monitoring competitors business-related activities. Follow up for the collection of payments. Coordinate shipping schedules and delivery of the product to customers with internal departments. Approaching customers through mail/calls and reaching the right person/decision maker, understanding their requirements, and sending quotes/samples.

Managing a team of representatives offering customer support.Overseeing the customer service process.Resolving customer complaints brought to your attention.Creating policies and procedures.Planning the training and standardization of service delivery.Selecting and hiring new staff.Monitoring the work of individual representatives and of the team.Conducting quality assurance surveys with customers and providing feedback to the staff.Possessing excellent product knowledge to enhance customer support.Maintaining a pleasant working environment for your team.